Terms of Service

1. Acceptance of Terms

These Terms of Service (the "Terms") are a binding agreement between [Company Legal Name], registered at [Company Address] ("LinkProfit", "we", "us"), and the individual or entity that registers for or uses the Platform ("you"). By creating an account or using the Platform, you agree to these Terms and confirm that you have authority to bind any entity you represent. If you do not agree, or are under eighteen (18) years old, you must not use the Platform.

2. Definitions

Platform means the LinkProfit software-as-a-service offering, including dashboards, application programming interfaces, edge redirect infrastructure, analytics and documentation.

Partner means a Customer admitted to the partner program that resells the Platform to its own customers under its own brand, domains and pricing.

Workspace means an isolated tenant environment in which links, custom domains, users and analytics are administered, whether operated by a Customer or provisioned by a Partner.

End Customer means a person or entity that obtains a Workspace from a Partner rather than directly from us.

Short Link means a locator generated through the Platform that redirects to a Destination URL.

Destination URL means the address to which a Short Link resolves and the content reachable there.

3. Accounts and Registration

You must provide accurate registration information and keep it current. You are responsible for the confidentiality of your credentials and for all activity under your account, and must notify us at legal@linkprofit.com of any unauthorised access. Where you invite users into a Workspace, you are responsible for their acts, for assigning roles and for removing access when no longer required.

4. Partner Program and Reseller Obligations

A Partner acts as an independent contractor, not as our agent. A Partner contracts with its End Customers in its own name and is solely responsible for: (a) the commercial relationship, including pricing, invoicing, refunds and first line support; (b) publishing its own terms of service and privacy policy, at least as protective as these Terms; (c) the lawfulness of its End Customers' content and Destination URLs; and (d) its own licensing, tax and data protection obligations. A Partner must not make commitments beyond our documentation, use our marks without written permission, or withhold any complaint, takedown request or regulatory enquiry relating to the Platform.

5. Acceptable Use

You must not use the Platform, or permit any Workspace or End Customer to use it, to create, distribute or facilitate:

• phishing, credential harvesting, impersonation, or deception intended to obtain information or funds;
• malware, spyware, or links delivering software without informed consent;
• unsolicited bulk messaging or campaigns violating anti-spam law;
• cloaking or deceptive redirect chains concealing the true Destination URL, or circumvention of rate limits, quotas, blocklists or plan restrictions;
• content unlawful where distributed, including child sexual abuse material, violent extremist content, unlawful weapons or drug trade, and fraudulent schemes;
• material infringing intellectual property, privacy or other third-party rights;
• activity impairing the Platform, including denial of service, undocumented scraping, or attempts to reach another tenant's data.

You must not resell, reverse engineer or create derivative works from the Platform, except for the reseller rights granted under Section 4. Where immediate action is required, we may disable a Short Link, restrict a domain, or suspend a Workspace or account that violates this Section.

6. Fees, Subscriptions and Taxes

Paid features are provided by subscription at the fees and quotas set out on our pricing page or order form, payable in advance. Subscriptions renew automatically at the then-current rate unless cancelled before the current period ends, and cancellation takes effect at the end of that period. Except where mandatory law requires otherwise, fees are non-refundable and no credit is given for unused periods. Fees exclude taxes, and you are responsible for applicable sales, use, value added and withholding taxes. If payment fails we may retry, restrict paid features and, after a grace period, terminate the subscription. Prices may change on thirty (30) days of notice.

7. Revenue Share and Payouts

Partner revenue share is calculated on net revenue actually collected, after refunds, chargebacks, payment processing fees, taxes and the applicable platform fee. Payouts are made through Stripe Connect: a Partner must maintain a Stripe connected account, complete identity, business and banking verification, and accept the Stripe Connected Account Agreement, which governs the relationship between the Partner and Stripe. Unless agreed otherwise in writing, we act as merchant of record, and the platform commission is retained from gross transaction volume before the Partner balance is calculated. Payouts follow the schedule shown in the partner dashboard, subject to a minimum threshold and to Stripe clearing periods. We may hold a reasonable rolling reserve against refunds, chargebacks and disputes, and may set off amounts owed to us. Each Partner handles its own tax reporting.

8. Intellectual Property

We and our licensors retain all right, title and interest in the Platform, including its software, interfaces, designs, documentation and trademarks. Subject to your compliance and payment of fees, we grant a limited, non-exclusive, non-transferable and revocable right to use the Platform during your subscription term and, for Partners, to present it under the Partner's own brand. You retain rights in your own brand assets and content and grant us a royalty-free licence to host and process them solely to provide the Platform.

9. Customer Data and Confidentiality

"Customer Data" means data submitted to or generated within a Workspace, including links, domain configurations, user records and analytics results, and belongs to the Customer or, for Workspaces provisioned by a Partner, to the Partner or its End Customer as agreed between them. We process Customer Data only to provide, secure and improve the Platform, to comply with law and as instructed by the relevant Customer, as described in our Privacy Policy. Each party will keep the other's non-public information confidential, except where it is public, independently developed, or must be disclosed by law.

10. Service Availability and Support

We operate redirect infrastructure designed for high availability, but the Platform is provided on an as available basis. Standard plans include no contractual service level agreement, service credits or guaranteed uptime; a service level commitment applies only where expressly agreed in a signed order form. For Workspaces provisioned by a Partner, first line support is the Partner's responsibility.

11. Third-Party Services

The Platform depends on third-party providers of hosting, database, content delivery and domain services, analytics processing, caching, payment processing, transactional email and error monitoring, and interruptions attributable to them may affect availability. You may also configure optional integrations, Destination URLs, tracking pixels and scripts operated by third parties, which are governed by their own terms and privacy policies. Enabling them is your decision, including any disclosure or consent obligation that arises.

12. Suspension and Termination

You may terminate at any time by cancelling your subscription. We may suspend or terminate these Terms, an account, a Workspace or a domain for material breach not cured within fifteen (15) days of notice; immediately for a violation of Section 5, for non-payment after the grace period, or where required by law; or on thirty (30) days of notice if we discontinue the Platform. On termination all granted rights cease, and we will retain Customer Data for a limited export window before deleting or anonymising it. Provisions on accrued fees, intellectual property, confidentiality, liability, indemnification and governing law survive.

13. Disclaimers

Except as expressly stated, the Platform is provided "as is" and "as available", and we disclaim all warranties, express, implied or statutory, including merchantability, fitness for a particular purpose, title and non-infringement. We do not warrant uninterrupted operation, freedom from analytics measurement variance, or that Short Links will always resolve where networks, browsers or security products interfere. We do not review or endorse Destination URLs.

14. Limitation of Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, goodwill, data or anticipated savings. Our aggregate liability under these Terms will not exceed the fees actually paid by you for the Platform in the twelve (12) months preceding the event giving rise to the claim. These limits do not apply to liability that cannot lawfully be excluded, including for death or personal injury caused by negligence or for fraud.

15. Indemnification

You will defend, indemnify and hold harmless LinkProfit, its affiliates and their officers, employees and agents against any claim, loss, liability, fine, cost and expense, including reasonable legal fees, arising from: (a) your use of the Platform in breach of these Terms or of law; (b) content, Destination URLs or data distributed through your account, Workspaces or Short Links; (c) for a Partner, its relationship with and representations to its End Customers; and (d) infringement of any third-party right. We will notify you of the claim and allow you to control the defence.

16. Changes to the Service and Terms

We may add, modify or discontinue features, but will not materially degrade a core function of a paid plan during a paid period without a reasonable alternative or a pro rata refund. We may amend these Terms and will give at least thirty (30) days of notice of material changes. Continued use after the effective date constitutes acceptance; otherwise you may terminate before the change takes effect and receive a refund of prepaid fees for the unused remainder.

17. Governing Law and Disputes

These Terms and any dispute arising out of or in connection with them, including non-contractual disputes, are governed by the laws of [Governing Law Jurisdiction], and the courts of [Governing Law Jurisdiction] have exclusive jurisdiction, except that either party may seek injunctive relief elsewhere to protect intellectual property or confidential information. Nothing here deprives a consumer of mandatory protections under the law of their country of residence. The parties will first attempt in good faith to resolve any dispute for thirty (30) days after written notice, and disputes are resolved individually rather than as a class action. If a provision is held unenforceable it will be severed and the remainder stays in force. You may not assign these Terms without our consent; we may assign them to an affiliate or in a merger. These Terms and the Privacy Policy are the entire agreement regarding the Platform.

18. Contact

Questions, notices and legal correspondence relating to these Terms should be sent to:

• [Company Legal Name]
• [Company Address]
• Email: legal@linkprofit.com

Privacy enquiries and data protection requests should be directed to privacy@linkprofit.com and are handled as described in our Privacy Policy.